Licensed in NY, NJ, FL & PSYPACT
Currently Telehealth only
Frequently Asked Questions
Do you offer in-person therapy sessions?
At this time, all therapy services are provided exclusively through secure telehealth sessions. Telehealth allows clients to access care from the comfort and privacy of their own home while maintaining flexibility and convenience. Clients must be physically located in a state where their provider is licensed at the time of the session.
Do you accept insurance?
Dr. Benjamin Glueck currently accepts Aetna for patients in FL,NY & NJ through & Anthem BCBS in NY through HEADWAY . For patients who are out-of-network payment is due at the time of service. We have partnered with Mentaya to help patients use their out-of-network benefits to save money on therapy. Click on Mentaya to see if you qualify for reimbursement for my services.
Can you help with submitting for out-of-network benefits?
Getting out-of-network reimbursement can be confusing and challenging. We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits. Here's how it works:
1. Sign up for Mentaya:
2. Our practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies.
What is the cost of each session?
If you have Aetna insurance, the cost, including copay, will be based on your specific plan. For non-Aetna patients, costs will be explained during the initial free consultation. A limited number of sliding-scale appointments are offered based on need & availability.
How long does therapy last?
The length of treatment varies based on each individual’s needs, goals, and circumstances. Some clients benefit from short-term therapy focused on a specific concern, while others choose longer-term support for ongoing growth and healing. During the initial intake session, we will discuss your concerns, begin identifying treatment goals, and collaboratively develop a treatment plan tailored to your needs.
What can I expect during the initial intake session?
The initial session is an opportunity to discuss your current concerns, personal history, and goals for therapy. Your therapist will gather information to better understand your needs and determine the most appropriate treatment approach. You will also have time to ask questions and discuss what you hope to gain from therapy.
Is telehealth therapy effective?
Research has shown that telehealth therapy can be just as effective as in-person therapy for many mental health concerns. Virtual sessions provide a confidential, accessible, and flexible way to receive support while maintaining continuity of care.
What is your cancellation policy?
Please provide at least 24 hours' notice to cancel or reschedule; late cancellations and missed appointments are charged the full session fee. Your appointment time is reserved just for you, which is why this policy is firm. Just as importantly, consistent attendance is one of the strongest predictors of progress in therapy. Each session builds on the last, so we encourage you to treat your session time as a standing commitment to yourself.
Do you have weekend availability?
A limited number of Sunday appointment times are offered based on availability.